Terms & Conditions

RAW Kids Gymnastics Terms and Conditions

By accepting a place you are agreeing to adhere to these terms.

We expect all members to follow these codes of conduct in full. Failure to follow the codes of conduct may result in being asked to leave classes.

Bookings and Payments

Bookings, and the 1 session trial for classes must be booked via Class4kids booking system, or with one of our admin team. No classes can be attended without full payment being made prior to the session, if you turn up to a session and you have not paid for a place then the coach has the right to refuse entry to the class. The trial sessions can only be used once per customer and after these have been completed you will be expected to pay the classes via monthly subscription. You risk losing your child’s place in a class if you do not make full payment for the month in advance of the start date of that term.

RAW Kids Gymnastics runs all through the year only closing for 2 weeks in the summer, 2 weeks over Xmas and then on set weekends when there are events at the gym which have been accounted for in your payment plan.

Your payment plan covers all fees for the year and are split into 12 affordable payments therefore fees are still due during the 4 week closures mentioned above. If we have to cancel classes on our side owing to staff sickness we will amend the payments accordingly in the following months subscription. The fees are taken out on the first of the month. 

Photo and Video Disclaimer

Attendance at RAW Kids Gymnastics programmes, events or public spaces constitutes consent to be photographed for use in print and/or electronic publicity for RAW Kids Gymnastics. Photos, images, and videos submitted by users for online contests may also be used by the website for promotional purposes. To ensure the privacy of individuals and children, images will not be identified using full names or personal identifying information without written approval from the photographed subject, parent or legal guardian.

If you do not want us to use a photo or video of you or your child, please notify in written form to RAW Kids Gymnastics administrator at rawkidsgymasticsbristol@gmail.com.

Cancellations

Signing up for classes is a rolling commitment.

The fees are non-refundable.

Should you, the Parent/Guardian, wish to cancel your child/child in question’s membership agreement, you just contact RAW Kids Gymnastics Bristol via the email address below and request a cancellation request form. 

Emails may be sent to rawkidsgymasticsbristol@gmail.com

The minimum notice period required for cancellation of a student’s membership is 30 days prior to your next monthly renewal date – if we receive your cancellation notice closer than 30 days to your next rolling 1-month membership period, you will be required to pay for that next rolling 1-month membership period

In exceptional circumstances, it may be necessary for RAW Kids Gymnastics Bristol to cancel a class. If this happens, you will be notified with as much notice as possible by email and on our social network and you will be refunded accordingly. However if the cancellation is outside of our control – for example due to an incident at a venue, extreme weather conditions or Covid related then a refund maybe not be applicable.

Charges

We appreciate that some children do not always wish to take part on the day or may wish to attend other events but we are unable to refund for any children who do not take part, this is due to the fact that we have reserved the space for your child and the staff and venue have already been arranged. You are not entitled to a refund if your child does not wish to attend.

Arriving at classes and leaving

All children must attend classes with a supervising adult. Parents/guardians of the children who are in the independent classes must remain in the building at all times. The coach will not allow children to leave the class without their parent/guardian.

Disruptive and Inappropriate Behaviour

Children and adults attending classes are asked to be civil and courteous to other members and other venue users at all times. Should a child or adult become abusive, violent or disruptive, it is at the discretion of the lead coach to issue a time out in accordance with our discipline guidelines.

Illness

A refund or credit for lessons missed due to illness will only be considered on the production of a signed, valid and dated doctor’s note with a full explanation of the illness.

Holidays

Holidays taken within course dates will not decrease the price of the course. Full payment for the course must still be made and no refunds will be given for weeks missed due to holidays.

Disabilities

On booking, please give full details of any child with any disabilities. It is the parent/guardian’s responsibility to notify us of such disabilities to ensure safe and effective teaching methods and standards are maintained. Some disabilities will need additional checks from our insurers and we may require you to provide letters from medical professionals on this before classes can be attended.

Medical conditions

Guardians must update the administration office with details of new or changing medical conditions.

Insurance, First Aid and DBS Checks

We have Public Liability Insurance to include accidental injury to any person or property caused in connection with the Business. One member of staff will have attended a First Aid Awareness Course or have a First Aid qualification. Copies of qualifications and DBS checks are available upon request.

Understanding risk

Due to the nature of activities at a gymnastics club, we wish to inform you that the possibility of serious injury exists. It is vital that members follow instructions given to them by coaches to decrease the risk of serious injury. By attending class it is deemed that you accept all risks associated with such participation.

Your participation in any public event, private event or activity listing is at your sole and exclusive risk. You agree and understand that injuries and damages can occur by natural causes or by the acts of other persons or third parties, either as a result of negligence or because of other reasons. You are personally responsible for all costs and/or risks associated with any public or private event or activity. Notwithstanding anything to the contrary herein, to the fullest extent allowed by law, you agree to waive, discharge claims, release "RAW Kids Gymnastics" (RAW Kids Gymnastics) from all liability and indemnify and hold harmless "RAW Kids Gymnastics" (RAW Kids Gymnastics), its organisers, hosts, subsidiaries, affiliates, officers, agents, volunteers and other partners and employees, from any and all liability on account of, or in any way resulting from injuries and damages in any way connected with any events or activities. You agree and understand and intend that this assumption of risk and release be binding upon you and your heirs, executors, agents, administrators and assigns, and includes any minors accompanying user at the events.

Charges

We do not offer “makeup classes” for lessons missed.

Guardians

In independent classes (where the adult is not required to participate in class) the supervising adult must remain in the building at all times.